Support for the Whole Person.
Our social workers and health coordinators provide psychosocial support, care coordination, and advocacy to help you navigate life’s challenges and connect with the services you need. Available at 350+ locations and via telehealth.
Ready to start with Health Coordination?
What We Treat
Navigating Health and Life Challenges with Expert Support
Our health coordinators - qualified social workers - support individuals, families, and communities to improve wellbeing and address the social, emotional, and practical challenges that impact health.
They work across healthcare, disability, aged care, and community settings to assess needs, provide counselling, coordinate care, and advocate for your rights.
Mental Health & Emotional Wellbeing
Counselling and psychosocial support for anxiety, depression, grief, PTSD, and adjustment difficulties.
Career Support
Guidance and respite strategies for family members and carers managing the demands of supporting a loved one.
Care Coordination & Case Management
Navigating complex health and social service systems, connecting you with the right supports at the right time.
Crisis & Risk Support
Immediate psychosocial support, safety planning, and connection to emergency services when needed.
Veteran Support & Transition
Specialised support for ex-service members adjusting to civilian life, including social isolation, identity transition, and accessing DVA services.
Advocacy & Rights
Supporting clients to understand their rights and access entitlements across health, housing, and social services.
NDIS Support Coordination
Helping NDIS participants understand and maximise their plans, connect with providers, and achieve their goals.
Community Connection & Social Participation
Addressing social isolation and building meaningful community engagement, particularly for veterans, older Australians, and people with disability.
The Proactive Health Coordination Approach
Our social workers use a strengths-based, person-centred approach. We meet you where you are — without judgement — and work collaboratively to address the social, emotional, and practical barriers affecting your health and quality of life. Whether you need short-term crisis support or ongoing care coordination, we’re here to help.
01
Holistic Needs Assessment
We take the time to understand your full situation — your health, your living environment, your social connections, your goals, and the challenges you’re facing. No assumptions. No rushed consultations.
02
Tailored Support Plan
A collaborative plan that connects you with the right services, resources, and supports. This may include counselling, referrals, advocacy, or hands-on care coordination.
03
Empowerment & Connection
Our goal is to build your capacity, resilience, and connections so you feel confident managing your own wellbeing. We walk alongside you — for as long as you need us.
Health Coordination Services May Include:
- Individual and group counselling (in-person and telehealth)
- Psychosocial assessments and evidence-based interventions
- Care coordination and case management across services
- NDIS support coordination and plan utilisation guidance
- DVA-specific veteran support and service navigation
- Advocacy, rights-based support, and service system navigation
- Social connection programs and group activities
- Crisis intervention and safety planning
Funding
Care that works with your funding.
Whether you’re accessing care through Medicare, DVA, NDIS, WorkCover, private health, or paying privately — our team will help guide you through the process, so you can focus on your health, not the paperwork.
View Funding & Rebate Options
You Don’t Have to Navigate This Alone
Whether you’re facing a health challenge, adjusting to change, or simply need someone in your corner, our health coordinators are here to help you find the way forward.
Integrated Care
Connecting the Dots Across Your Care
Our health coordinators sit at the centre of Proactive Health’s multidisciplinary model. They coordinate between your physiotherapist, exercise physiologist, occupational therapist, and external providers to ensure nothing falls through the cracks.
Featured Programs
Targeted programs, designed for real outcomes
FAQ’s
Common Questions About Health Coordination
Featured Programs
Targeted programs, designed for real outcomes
Book Appointment
High-quality allied health is about more than just a single session. Our clinicians use a multidisciplinary approach combining manual therapy, exercise intervention, and patient education. Fill in your details below and our friendly Proactive team will call you back to match you with the right clinician and confirm a time that suits.
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