Social Work

Social workers support people to make change in their lives to improve their personal, physical and social well-being. They offer solutions, supports and pathways that make sense in the context of the person’s health needs, environment, preferences and abilities.

Our social workers are dedicated to assisting people to improve their lives. Proactive social workers take the time needed to build relationships with our clients so that together they can consider all aspects of their situation, including their strengths and capacities, as well as the areas where they need help.

As qualified professionals, social workers have the skills and knowledge to support individuals, families, groups and communities and partner with people to address personal difficulties and structural barriers in their lives.

Your Proactive social worker will guide you through your allied health sessions and play a key role within the allied health network in assisting clients transition through their health journeys, whilst interacting with a wide range of other health professionals based at the clinics.

The first session is an opportunity for the social worker to gain an understanding of the support you require. They may ask a number of questions about your history/background and current circumstances, including work, family and relationships, housing, and physical and mental health. As your sessions continue, your social worker will look at all aspects of your life and partner with you to discuss possible solutions, supports and pathways.

Our social workers deliver support on a one-on-one basis and also via group sessions. Proactive social workers are trained to listen to people and support them to address personal difficulties and structural barriers in their lives. They offer a choice between face-to-face sessions and telehealth appointments to provide the best quality care to their patients.

Creating a wraparound service to support our clients every step of the way through their health treatment and care plans, linking in with one of our social workers will be one of the best health care choices you make.

Your Social Worker Can Help You With

  • Plan and implement interventions and treatments for psychosocial issues and rehabilitation from injury or illness, including goal setting with clients

  • Provide health education and promotion, facilitating community development initiatives and social events to enhance mental and physical wellbeing

  • Coordinate client health services, including case management and internal and external referrals

  • Deliver evidence-based assessments and treatment plans, including psychosocial assessments, case formulation, and patient case reviews with other clinic-based service practitioners

  • Development of holistic health care plans with tailored support for DVA veterans and NDIS patients

  • Offer generalist and specialist counselling, addressing emotional, behavioural, and mental health challenges, and conducting general wellbeing checks

  • Conduct individual and group counselling sessions, focusing on reducing social isolation, promoting health, and supporting shared experiences

  • Advocate for individuals and families, particularly those experiencing social disadvantage, through direct client work and broader community engagement efforts

The Benefits Of Seeing A Social Worker Can Include:

  • Improved social wellbeing

  • Improved mental health

  • Improved physical wellbeing

  • Support to manage your health journey

  • Removing barriers in your life

  • Building your support network

  • Setting realistic and achievable goals

  • Advocacy for clients

Funding

We provide Physiotherapy to the general public and a wide range of funding types. Our practitioners work closely with each individual, their families, support network, and relevant funding bodies to ensure ease of access to services for eligible patients.

See how Physiotherapy could benefit you!
NDIS Participants

NDIS PARTICIPANTS

Proactive Health provides various allied health services tailored to support NDIS participants in achieving their individual goals. We work closely with clients to build their capacity, enhance their independence, and improve their overall health outcomes to help them participate more fully in everyday life.

Department of Veteran Affairs (DVA)

DEPARTMENT OF VETERAN AFFAIRS (DVA)

Proactive Health works closely with DVA to ensure clients receive high-quality, evidence-based allied health services that meet their unique needs and preferences.

Home Care Packages

HOME CARE PACKAGES

Under your home care package, Proactive Health will work with you to develop a personalised allied health program tailored to your individual needs and goals.

Medicare Care Plans

MEDICARE CARE PLANS

With Proactive Health, Medicare patients can benefit from personalised and evidence-based allied health services that aim to improve mobility, reduce pain, and enhance overall quality of life.

Private Health Rebates

PRIVATE HEALTH REBATES

Accessing private healthcare funding for allied health services through Proactive Health is designed to be simple and hassle-free.

Workers Compensation Insurance

WORKERS COMPENSATION INSURANCE

If you have sustained an injury or illness due to work-related activities, you may be eligible for funding from WorkCover to access a range of allied health services.